Privacy Policy

Effective Date: May 12, 2026

Suzumi Travel Co., Ltd. (“Company,” “we,” “our,” or “us”) recognizes the importance of protecting personal information and handles such information in accordance with the following policy.

1. Collection of Personal Information

We may collect personal information through:

  • Tour applications

  • Purchases of travel plans or digital travel products

  • Travel consultation or travel arrangement requests

  • Contact forms

  • Online reservations

  • Product purchases

  • Newsletter registrations

  • Use of other services

The information collected may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Nationality

  • Passport information (when required)

  • Emergency contact information

  • Payment information

  • Information necessary for travel arrangements

  • Uploaded files

2. Purpose of Use

Personal information may be used for the following purposes:

  • Providing tours, travel services, and related customer support

  • Processing reservations, applications, and purchases

  • Arranging accommodations, transportation, and related services

  • Responding to customer inquiries

  • Payment processing

  • Delivery of products and digital content

  • Service improvement and website analytics

  • Fraud prevention and security management

  • Sending important notices, updates, and service-related communications

3. Online Purchases and Electronic Agreements

Information submitted during online purchases, reservations, and electronic consent procedures may be used for contract processing, identity verification, payment processing, and service delivery.Digital content purchased through this website may be provided via online download or other electronic methods.

4. Third-Party Disclosure

We will not disclose personal information to third parties without customer consent except where required by law. However, personal information may be shared with the following parties as necessary for travel arrangements, payment processing, and service operations:

  • Accommodation providers

  • Transportation companies

  • Local service providers and tour operators

  • Partner travel agencies and business partners

  • Payment processing companies

  • Delivery companies

  • System and platform providers

We require our contractors and partners to appropriately manage personal information.

5. External Services

This website may use the following external services:

Squarespace

This website is operated using Squarespace. Squarespace may collect access information such as IP addresses and browser information.

Acuity Scheduling

This website may use Acuity Scheduling as an online reservation management system. Information such as customer names, email addresses, phone numbers, and reservation details may be processed and managed through Acuity Scheduling.

Stripe / PayPal / Square

This website may use payment services such as Stripe, PayPal, and Square for online payments. Payment information is securely processed by the respective payment providers, and we do not directly store or retain customers’ credit card information.

These external services may collect or process customer information in accordance with their respective privacy policies.

6. Cookies

This website uses cookies for convenience, website functionality, and analytics purposes. For more information regarding the use of cookies, please refer to our separate Cookie Policy.

7. Security

We implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.

8. Disclosure, Correction, and Deletion

Customers may request the disclosure, correction, deletion, or suspension of use of their personal information in accordance with applicable laws and regulations.

9. Changes to This Policy

This policy may be updated or revised when necessary.Any changes will become effective upon publication on this website.

10. Contact Information

Suzumi Travel Co., Ltd.


1643-10 Aida,
Iizuka-shi, Fukuoka 820-0052
Japan

Email: contact-travel@suzumi.ltd